At Trap Star, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how we process, handle, and ship your orders to ensure a smooth and transparent shopping experience.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods (sales, holidays, or new drops), processing times may be slightly longer.
Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Methods
Trap Star works with trusted international and local courier partners to ensure reliable delivery.
We offer:
- Standard Shipping
- Express Shipping (where available)
- International Shipping
Shipping options may vary depending on your location and selected delivery method.
Estimated Delivery Time
Delivery times depend on your location:
- Local Orders: 3–7 business days
- International Orders: 7–15 business days
- Remote Areas: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight and size
- Selected shipping method
Occasionally, Trap Star may offer free shipping promotions on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to:
- Monitor shipment progress
- Check estimated delivery date
- View courier updates in real time
If you do not receive tracking details within the expected time, please contact our support team.
International Shipping
We proudly offer worldwide shipping.
For international orders:
- Customs duties or import taxes may apply depending on your country
- These charges are the responsibility of the customer
- Delivery times may vary due to customs clearance procedures
We recommend checking your country’s import regulations before placing an order.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur due to:
- Customs processing
- Weather conditions
- High order volume
- Courier service disruptions
If your order is significantly delayed or appears lost, please contact our support team with your order details for assistance.
We will work with the courier service to resolve the issue as quickly as possible.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided:
- Trap Star is not responsible for lost or delayed packages
- Orders returned due to incorrect address may incur additional shipping fees
- Address changes must be requested before the order is shipped
Undeliverable Packages
If a package is returned to us due to:
- Incorrect address
- Failed delivery attempts
- Unclaimed shipment
We will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Provide your order number and clear photos
- Our support team will review and resolve the issue
We may offer replacement, refund, or store credit depending on the situation.
Shipping Restrictions
Some items may not be available for delivery to certain regions due to:
- Customs restrictions
- Courier limitations
- Legal regulations
If your order cannot be shipped, you will be notified immediately.
Order Changes & Cancellation
Orders can only be changed or canceled if they have not yet been processed or shipped.
Once shipped, orders cannot be modified and must follow our Refund and Returns Policy.
Contact Us
If you have any questions regarding shipping, delivery status, or order tracking, please contact Trap Star support through our official website.
Our team is always ready to assist you.
- Address: 3713 Wyckliffe Pkwy, Toledo, OH 43613, United States
- Email: support@trapstarclothing.us
- Contact: (734) 813-0981